I finished most of my conference talks this year with a Bruce Springsteen quote:
You earn the extreme moments of optimism from the daily struggles we all fight our way through.
Design is hard. Change is hard. Life is (sometimes) hard.
Ben Holliday is an experienced designer, leader, writer and speaker. This is his blog (started in 2005). You can follow all of Ben's blog posts by subscribing to the RSS feed, or follow him on Twitter for more regular updates.