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About Ben Holliday

Ben Holliday is an experienced design leader, writer and speaker. He is currently Chief Design Officer at FutureGov, having joined the company as Design Director in August 2017. Before that he was Deputy Director, Head of User Centred Design for the Department for Work and Pensions (DWP) in the UK government.

Previously Ben has worked for FreeAgent and spent a year with the Government Digital Service (GDS) before joining DWP. Throughout this career he has also worked extensively with not-for-profit, charity and arts organisations in the UK including the National Theatre, and the Institute of Contemporary Arts.

Ben is especially interested in using well-designed research as part of agile design and delivery – using data and hypotheses to drive improvements to products and services. He specialises in leading design teams, and working to establish user centred design and digital service delivery in public sector organisations.

To get in touch, email or use Twitter.


Ben Holliday is an experienced design leader, writer and speaker. This is his blog (started in 2005). You can follow all of Ben's blog posts by subscribing to the RSS feed, or follow him on Twitter for more regular updates.