Ben is a designer and researcher.
Currently freelance, he has worked with the Government Digital Service, and more recently the Department for Work and Pensions since 2013. Before that he was User Experience designer at FreeAgent, and has worked extensively with not-for-profit, charity and arts organisation in the UK including the National Theatre, the Institute of Contemporary Arts and Friends of the Earth.
Ben is especially interested in using well-designed research as part of agile design and delivery – using data, and hypotheses to drive improvements to products and services. He believes that good design starts with finding the right problems.
To get in touch, or for work enquiries, please email.