Ben Holliday

About

This is my blog where I’ve been writing for 18 years. You will find posts about digital transformation, design and leadership. You can also find me on Bluesky, less frequently now on X (formally Twitter), and on LinkedIn. In 2022 I published a book for TPXimpact, Multiplied.

Design

Bias in design

April 25th, 2018. Posted in Design

The consultants fallacy

April 24th, 2018. Posted in Design

Working forwards and working backwards

April 20th, 2018. Posted in Design, Service Design

Working with design detail

April 20th, 2018. Posted in Design, Service Design

Raise your expectations

April 6th, 2018. Posted in Design

The strange becoming familiar

April 4th, 2018. Posted in Design

Quality conversations over process

March 13th, 2018. Posted in Design, Seniority in design, Service Design

Seniority in design

January 11th, 2018. Posted in Design, Seniority in design

Digital as physical objects

December 16th, 2017. Posted in Design, Digital, Digital Transformation, UX

Estate agents. An example of a broken digital business model?

December 13th, 2017. Posted in Design, Digital, Service Design

Sticks in the ground for public services

December 12th, 2017. Posted in architecture, Design, Digital, Service Design

Is digital destroying a generation?

December 9th, 2017. Posted in Design, Digital, mental health

Attention-driven design versus connection-driven design

December 6th, 2017. Posted in Design, Digital, digital marketing, Service Design

Digital expectations of physical spaces

December 2nd, 2017. Posted in Design, Digital

Connected: things of the internet versus the Internet of Things (IoT)

December 1st, 2017. Posted in Design, Digital, oftheinternet

Designing without an alternative

November 26th, 2017. Posted in Design, Digital, oftheinternet

Digital by design

November 24th, 2017. Posted in Design, oftheinternet

Sticks in the ground

September 19th, 2017. Posted in Design

Anxiety labels and emotional needs

September 12th, 2017. Posted in Design, personal

Mark making and broad strokes (learning to throw out your toolbox)

September 10th, 2017. Posted in Design, personal