hollidazed.co.uk

About Ben Holliday

Ben Holliday is an experienced designer, leader, writer and speaker. This is his blog (started in 2005). If you’re new to this site, Ben has published a playbook for design linking together many of his blog posts from the past 8 years of work in the pubic sector. You can get in touch or follow him on Twitter.

strategy

Option 1: do nothing

Option 1 is always ‘do nothing’. It’s a very popular policy or strategy…

Monday, March 5th, 2018. Posted in Service Design, strategy

Delivering the future as strategy

While we were in Purdah (the pre-election period) I started to write down a number of thoughts that were loosely joined around strategy.

The question I’m thinking about is: how do we start to work towards future services that respond to expectations that are rising immeasurably in an increasingly digital world?

Thursday, June 29th, 2017. Posted in strategy