Ben Holliday is an experienced designer, leader, writer and speaker. This is his blog (started in 2005). If you’re new to this site, Ben has published a playbook for design linking together many of his blog posts from the past 8 years of work in the pubic sector. You can get in touch or follow him on Twitter.


The automation reading list

Featuring Amazon Go, Apple self checkout, a Daily Mail headline, and some good books

This year I’ve been thinking a lot about automation in design. What automation driven by new technology means to products and services and the bigger question of the future of work.