Ben Holliday is an experienced designer, leader, writer and speaker. This is his blog (started in 2005). If you’re new to this site, Ben has published a playbook for design linking together many of his blog posts from the past 8 years of work in the pubic sector. You can get in touch or follow him on Twitter.


Speaking 2013

I’m really pleased to be doing more speaking this summer and delighted to have been selected to speak at two major conferences happening in Edinburgh this year.

First off I’ll be speaking at UX Scotland 2013 towards the end of June. The line-up is still being finalised but is looking great – if I wasn’t speaking I can honestly say that I would be paying to go to this conference.

dConstruct 2011 – Expectations and Ideas

I had a great time at this years dConstruct conference combined with a few sun soaked days with the family in Brighton.

Differing expectations

I’ve always seen dConstruct as special because it’s not like most other digital/web conferences.

Craig Mod, What Is the Shape of the Future Book?

These are my notes from Craig’s talk at dConstruct 2011:

We’re still thinking about print and have a romantic notion/mysticism about books. We’re moving into an almost entirely digital space. There are three constant tasks  that we to perform – these will become more and more important:


Matthew Sheret, Pocket Scale

These are my notes from Matthew’s talk at dConstruct 2011:

Intimate, meaningful objects that humanise networks make time travel a bit more fun.

Our devices make time travel possible/consider the transition from a pocket watch to what’s enabled in your pocket now through your smartphone.

Dan Hon, Storytelling Play and Code

These are my notes from Dan’s talk at dConstruct 2011… the talk slides are also available.

The full stack(s) of entertainment:



Heello – “Heello is Twitter for Pretending” (and play). This made it different to Twitter.

Frank Chimero, Oh God, It’s Full of Stars

These are my notes from Frank’s talk at dConstruct 2011:

Delightful design

The nature of the offering is the experience and the memory (experience and recollection).

Analog vs Digital

Digital products allow us to forget (ie. bills). Analog we find/digital we search.

Bryan Rieger & Stephanie Rieger, Letting Go

These are my notes from dConstruct 2011… Bryan & Stephanies’ slides are also available.

“Our ability to capture, store, and constrain knowledge, led us to believe that knowledge itself might be a finite thing…”

All ideas tend to spread (and grow) when put on the internet.

Kelly Goto, Beyond Usability: Mapping Emotion to Experience

These are my notes from dConstruct 2011:

Do you love your phone or the experience it brings? You can re-upload your data if you lost your phone to an identical handset… the phone itself is replaceable.


Think about the spaces between the experiences you’re creating.

Don Norman, Emotional Design for the World of Objects

These are my notes from dConstruct 2011:

Google – The advertisers are the users and you are the product. They know about us and that’s valuable information. Really good at technology but don’t understand people. You can be thrown off Google+ for using your “real” name… ie.

AMA Conference

Almost two weeks ago I attended my first Arts Marketing Association (AMA) conference on behalf of Tincan. It was great to meet so many people from a broad range arts organisations across the country. This years conference was in Glasgow – a great City to visit and the Royal Concert Hall venue was fantastic.

The Inspire Conference in 50 Tweets

Back in June I attended the Inspire Conference in London. I was lucky enough to be given a free ticket after registering to the event website so my thanks to launch48 for the chance to attend.

The conference was introduced by Adil and Ian in the conference programme:

“Brilliant thought leadership leads to amazing innovation which in turn leads to strong trends.

dConstruct 2010

I recently had the luxury of a day away from the office attending (my third) dConstruct conference.

dConstruct has always been more ‘conceptual’ than a ‘technology’ driven conference which is a great as it’s always guaranteed  to stimulate good conversation. 

Rich Media Training with AbilityNet

Last Tuesday I attended a training day run by AbilityNet in London on the topic of Rich Media. The day covered a range of topics concerned with Rich Media and Accessibility and I’d thought I would share a few thoughts from what was covered here.

New Media, New Engagement

In a belated post I had the opportunity to attend this one off conference on the 12th of October. Organised by the CIPR Education & Skills Group this was a one day event looking at the strategic use of new media in Marketing, Communications and PR in Education.