New questions about how we design, develop, maintain and improve whole services.
A short follow up to my blog post about seniority in design.
Design leaders are still designers, but they design different things
Missions are built on words then actions. What helps define a great mission statement?
Is it worth winning the argument?
Problems are opportunities and opportunities are problems to be solved. Start by recognising the size of the opportunity in front of you
Does your organisation have design leadership?
Learning to play distinct roles at different times
I aspire to be a better leader, but I spend much of my time these days ‘managing’. It’s probably the most important part of my job right now. As a manager, this is what I’ve learned so far…
Thinking about the challenge of how to move an organisation from ‘everyone wants to solve the problem’ to ‘everyone wants the problem to be solved’.