Design leadership is making sure that other people have as much space and time to do their best possible work. Continue reading…
It’s the things you’re prepared to notice.
It’s a million small actions or the individual details that someone choose to care about.
Design at its best frames the unusual and celebrates diversity. Its mistakes make it human. Continue reading…
Up until about 3 years ago I wasn’t a regular blogger.
I’ve come to realise that I was afraid to share anything that might sound too much like a personal opinion, especially if that meant people disagreeing with me.
As I’ve published more, my confidence to write and share what I really think has increased. Continue reading…
The problem with over testing, experience, and intuition
Designing something is about making a choice. Right or wrong.
There’s a common situation where teams become afraid to make decisions and they become paralysed by over-testing.
Barry Briggs shared his thoughts with me about this on Twitter earlier this year:
[I’ve] seen design teams paralysed by over-testing.
Communicating design to your colleagues is an important skill. I was reminded of this last week when visiting one of our offices and seeing Helena’s latest posters in all sorts of good places.
The trick is to focus your efforts anywhere that people stand around with nothing better to do than to read what’s in front of them. Continue reading…
Yesterday, I shared some quotes from Inventing the future: Postcapitalism and a World Without Work by Alex Williams and Nick Snick.
Here are some more thoughts about imaging the future.
The alternative as a utopian future
Science fiction has a good record of predicting the future. Continue reading…
After my last blog post, Sharon shared a picture in response to the example that an escalator never breaks.
Clearly this escalator is broken and it hasn’t become stairs.
It made me think about interventions.
The act of intervention
Sometimes we’re too quick to intervene. Continue reading…
Finding your appetite for destruction
As I talked about in my last blog post, design critique should be a way that teams create a culture of healthy feedback. I explained that we critique things by trying to break them together:
Sometimes you have to break things or pull them apart to make them work better.