design

Estate agents. An example of a broken digital business model?

This article caught my attention last summer: one in five high street estate agents risk going bust.

We’re already seeing this play out with startups like Purple Bricks and HouseSimple establishing themselves.

There’s a lack of digital innovation from traditional estate agents. Continue reading…

Sticks in the ground for public services

Earlier this year I wrote about sticks in the ground. My belief that design has to be bold. It has to start with an idea.

It’s arrogant to think you can change the world. But it’s also necessary

I was reminded yesterday of some of the great examples of civic architecture we have in the UK. Continue reading…

Is digital destroying a generation?

In my last blog post I wrote about attention-driven design versus connection-driven design.

While thinking about this over the past few months, this article was particularly uncomfortable reading: Have Smartphones Destroyed a Generation?

The more time teens spend looking at screens, the more likely they are to report symptoms of depression.

Continue reading…

Attention-driven design versus connection-driven design

Last week I wrote about the opportunity of designing for connection.

I‘d been inspired to think about this more recently after watching a TED talk by Tristan Harris: The manipulative tricks tech companies use to keep your attention.

Designing for attention is marketing, supporting a business model built on advertising. Continue reading…

Digital expectations of physical spaces

Do not disturb

Do not disturb (Image by lazylikewally)

The potential of digital is for your environment to be one step ahead of your experience.

In our virtual environments and interactions we expect a high level of control over how our individual preferences are handled relative to the situation or the context we’re dealing with. Continue reading…

Connected: things of the internet versus the Internet of Things (IoT)

When I first wrote about things of the internet it was a deliberate inversion of the Internet of Things.

For the uninitiated, the Internet of Things is the connection of everyday physical objects through the internet (and local networks), enabling them to send and receive data. Continue reading…

Designing without an alternative

The importance of digital — part 4

No alternative

No (original image — Tom Magliery)

Design in a digital world is, at least in part, a story of dealing with no alternative.

In government, I see no alternative all the time. From a lack of money/funding, skills, leadership, or simply political will power. Continue reading…

Digital by design

The importance of digital — part 3

GOVDESIGN

#GOVDESIGN

If you’re following my posts over the last few days you’ll appreciate how important I think digital is as a lens for how we see and respond to the modern world.

That society will be digital. We can’t lose sight of what this means with the increasing impact of technology in our lives. Continue reading…

Sticks in the ground

Last year I often walked past this skyscraper being built by Blackfriars bridge in London. A few times I stopped to take a photograph of the progress of the building work.

One Blackfriers, London

Like most of the modern London skyline it doesn’t pay much attention to anything around it. Continue reading…

Anxiety labels and emotional needs

Golconda by Magritte

Golconda by Belgian surrealist artist René Magritte

I have a print of the painting Golconda by Belgian surrealist artist René Magritte (1898 – 1967) framed on my bedroom wall at home.

The painting is composed of men, nearly identical to each other, all dressed in bowler hats and floating in the air. Continue reading…